RETURN & REFUND POLICY
At PROJECTS PAPERS, we do our best to ensure that you are completely satisfied with our products/services. And we are happy to issue a full refund (after detecting our basic service charges) based on the conditions listed below:
Full Refunds after detecting our service charge Possible If:
- You received a defective Paper; (within 7 days of delivery)
- If the live session gets cancelled due to unavoidable circumstances.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 4 to 5 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
During peak seasons please allow up to 8-10 business days for your return to process.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, email us on info@projectspapers.com.in or WhatsApp/call us on 9176591599.