SHIPMENT AND CANCELLATION POLICY
CANCELLATION POLICY:
- BEFORE SHIPMENT OF PAPERS/SERVICES:
Order once placed can only be cancelled within 2 hours from placing the order, you can write to our customer support team on info@projectspapers.com or call us on 9176591599. In such cases, the order will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request.
- BEFORE LIVE ONLINE SESSION:
Once you enroll for the live online session it can only be cancelled before 2 days i.e. 48 hours before the commencement of the programme. You can write to our customer support team on info@projectspapers.com or call us on 9176591599. In such cases, the session will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request.
- BEFORE TAKING UP THE COURSE:
Once you enroll for the course it can only be cancelled within 24 hours from the enrolling of the course. You can write to our customer support team on info@projectspapers.com or call us on 9176591599. In such cases, the course will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.
EXCHANGE POLICY
- FOR PAPERS/OTHER Services
We only Edit Research Papers if they are not relevant. In circumstances where you consider that a service is not satisfied, you should promptly cont Projects Papers us on info@projectspapers.com or call us on 9176591599. with details of the service, payment, and the defect. Upon receipt of the complain of the service, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a rectification as a result of the defect. If you are eligible, we will send you an updated paper.
- FOR ONLINE SESSIONS/COURSES
The exchange policy does not hold good for the live sessions. For the courses you opt for, if you feel that the course you have taken up is not which you were looking for, then you can mail us on info@projectspapers.com for different courses of your choice within 24 hours of taking up the course. Once the course is changed you will not have another chance to exchange.